Refund policy

                                              and Return Policy

We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

Please reach us at bohofringe.com click contact us to make a return request and provide the following information:

  • Order Number
  • First and Last name
  • Product names that you want to return

After inspection for quality, a refund will be processed to your original form of payment. Please allow 3-5 business days from the day we receive the returned package to process. You should see the refund within 2-3 business days, but times may vary depending on each bank.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bohofringe@gmail.com. Please note that returns will need to be sent to the following address: 17350 CO Rd. 10, Foley AL 36535

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bohofringe@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bohofringe@gmail.com.